Message from the Vice President

During our more than 70 years of serving New Mexico, Blue Cross and Blue Shield of New Mexico (BCBSNM) has built a culture and a legacy of caring for our members, our employees and the communities we serve. We are proud of this achievement, and we remain committed to continuing to build on the tradition.

This past year included the continuing nationwide economic challenges along with the new challenges of implementing health care reform. We are committed to carrying out the changes required to meet all aspects of the Affordable Care Act while always keeping service to our members and clients as our highest priority. And we continue to be committed to our mission of promoting the health and wellness of our members through accessible, cost-effective quality health care.

We have also kept our tradition of community involvement among our highest priorities. Supporting the communities we serve is among our core values for both our company and for our nearly 800 New Mexico employees. We continue to partner with agencies and organizations such as the New Mexico Department of Health, University of New Mexico Medical School, Eastern New Mexico University and New Mexico State University to provide medical services, including immunization clinics and education.

Our partnerships include our Care Van program. During 2011, our Care Van traveled statewide to provide mobile clinics for health care outreach. Working with our well-established partnerships throughout New Mexico, we helped provide more than a thousand immunizations and 3,500 health screenings to underserved New Mexicans.

BCBSNM employees are committed to their work and the members they serve, and also to their communities through volunteer hours with organizations such as Roadrunner Food Bank, American Cancer Society, Juvenile Diabetes Research Foundation, and Youth Development, Inc. For 20 years, our employees have helped low-income school children statewide by providing school supplies through our annual Operation Back to School drive. Our employees give their time, their money, and their talents to these and many other organizations and projects. It is a privilege for me to lead this caring organization and our dedicated employees.

While we have a challenging road ahead, BCBSNM is well-positioned for these challenges and opportunities. Our company and our employees will continue to help our members improve their health and well-being. We will continue to support health care initiatives both in New Mexico and nationwide, while extending our legacy of caring.

Blue Cross and Blue Shield of New Mexico